Concierge agents, dynamic pricing copilots, F&B intelligence and PMS-grounded guest insights — for hotels and resorts that compete on service, not on calendar slots.
A unified ops surface that pulls signal from your PMS, POS, housekeeping, F&B, and front-desk channels — and surfaces the next twenty minutes that matter.
VIP arrival flagged in PMS. Welcome amenity not yet acknowledged. Auto-paged housekeeping +F&B.
Demand signal up 18% for tonight. Recommended: lift premium-king rate ₹1,200. Auto-applied to Booking, OTA-locked.
Sky-bar at 92% occupancy. Recommend 19:30 second-seating push to in-house guests, top-2 segments only.
Mr. Tanaka (Suite 1102) — spa booking, vegan tasting menu confirmed. Sentiment: positive · upsell: ₹6,400.
Every module shares the same guest profile, consent ledger and event stream — so your concierge knows what your spa knows, what your front desk just promised, and what your CRM already learned.
24/7 guest agent — restaurant bookings, room service, local recommendations, transport. Hands off cleanly to humans, with full context preserved.
Demand sensing across OTAs, search, weather, events. Recommends rate moves with reasoning attached. Approval-gated by default. Direct integration to RMS.
Stitched across PMS, CRM, F&B and spa. Preferences, allergens, prior stays, sentiment — surfaced where it's needed.
Demand forecast per outlet, menu-engineering analysis, waste & cost copilots. Plugs into Micros, Toast, Rezku, Aldelo.
Room-ready forecasts, route optimisation, room-quality vision audits. Cuts arrival-wait by sequencing the right rooms first.
Win-backs, member-rate offers, post-stay automations. CDP-grounded, brand-voice trained, fully consent-aware.
An LLM-grounded agent that knows your property, your menu, your local network, and the guest's history — and only commits the hotel to things you've authorised it to commit to.
Restaurant menus, spa availability, room types and concierge SOPs are retrieved from your real systems — not invented.
Charges, comps and overrides require explicit policy approval. Every committed action is logged with a citation to the rule that allowed it.
16 languages. Brand voice tuned per property — luxury, lifestyle, business, resort. Guests hear your hotel, not a generic chatbot.
When the guest needs a person, the agent hands the conversation to your team with full context — and stays watching to learn what your concierge did.
Trailing 12-month medians across 28 properties, eight brands, three continents. Reported per-property in your monthly business review.
Spend a morning with our hospitality leads. We'll dial into your PMS read-only, ingest a sample, and walk through three real guest journeys live.
Book the morning →RevPAR +12.3% · F&B waste −18% · Guest sat. +24pt
Direct booking +31% · NPS +27pt · concierge handled 92%
Eight properties · go-live phase 1 · Q2 2026