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Vertical AI · Production · v3.4

An AI operating layer
for pharmaceutical
operations.

Medical-affairs assistants, regulatory document intelligence, sales-rep copilots, and pharmacovigilance triage — pre-trained on your SOPs, tuned to your formulary, deployed in your VPC.

/ 01 — Modules

Six modules,
one governed stack.

Each module ships with its own evals, governance gates, and connectors — drop in only what you need, expand at your pace. All modules share retrieval, observability and policy infrastructure.

M01 — Medical AffairsLIVE

Medical-affairs copilot.

Senior MSL-grade answers grounded in your medical library, label, IIS database, and curated literature. Citation-first. Adverse-event aware.

Query: Off-label use Drug-X in pediatric T2D?
3 citations · 1 label warning · grounded
M02 — Regulatory IQLIVE

Regulatory document IQ.

Extract, classify, and diff across CTDs, IBs, label changes, FDA correspondence and EMA filings. Audit trails on every span. Exportable schema.

DOC CTD-Module-3-2-S-1 · 412 pages
87 entities · 14 spec gaps · ready for review
M03 — Field ForceLIVE

Sales-rep copilot.

HCP-grade pre-call briefs, on-call objection handling, post-call summaries pushed to Veeva. Speaker-bureau aware. Sample-management compliant.

HCP Dr. R. Kapoor · Endo · Mumbai
Brief · 4 prior interactions · sync to Veeva
M04 — PharmacovigilanceLIVE

PV triage & case intake.

Triage spontaneous reports, extract structured fields from narratives, and pre-populate ICSRs in Argus or Vault Safety. Causality scoring, deduplication, MedDRA coding.

ICSR Inbox: 1,247 cases
Auto-coded: 81% · Escalations: 34 · SLA 4h
M05 — Clinical OpsBETA

Clinical-ops orchestration.

Site selection scoring, protocol-deviation detection, central-monitoring alerts, and CRO oversight summaries. Connects to Veeva CTMS, Medidata Rave, ClinPlus.

STUDY ZRC-407 · Phase IIIb · 184 sites
12 sites flagged · 3 PD trends · monitor
M06 — HCP EngagementBETA

HCP engagement intelligence.

Next-best-action across email, web, RTE and field channels — grounded in consent, segment, and live response signal. Plugs into Veeva CRM and Salesforce HCP.

SEGMENT Onco · Tier-2 · IND
NBA: RTE invite · open-rate +34% · approved
/ 02 — In conversation

What it looks like
at the desk.

A real medical-affairs query, answered with citations, label-aware reasoning, and a written-once-read-everywhere audit trail. No hallucinations make it past retrieval.

PHARMA-AI · MEDICAL-AFFAIRS · SESSION · ZRC-MA-04412▾ DR. NIRAJ S.
DR
Has there been any signal on QT prolongation with Drug-X when co-administered with macrolides? Our cardio MSL needs talking points by Friday.
RX
Yes — pooled signal from three sources:
1. Label section 5.7 cautions concomitant use with strong CYP3A4 inhibitors; macrolides flagged as moderate-risk.
2. Internal IIS-2024-118 (n=412) reported a mean QTc increase of 8.4ms with clarithromycin; no torsades.
3. Recent Cardiology Today review (Mar 2026) recommends ECG at baseline + 7d for high-risk patients.
Sources: Drug-X label v4.2 · IIS-2024-118 · CT 2026-Mar — no off-label inferences
DR
Draft a 3-bullet talking point set for our cardio MSL. Plain English. No promotional claims.
RX
Drafted with promotional-claim filter applied. Reviewer: Dr. K. Iyer (auto-routed). Compliance: passed · Brand voice: passed · Awaiting approval
Built for regulated environments.Every byte, every prompt, every reply — auditable.
SOC 2 II
Type II
HIPAA
BAA available
21 CFR 11
e-records
GxP
validated
GDPR
EU-resident
ISO 27001
certified
/ 03 — Outcomes

Measured at the
workflow level.

Pharma AI is shipped against pre-agreed KPIs tied to medical, commercial and quality teams — not to model benchmarks. Below: trailing 12-month medians across 11 deployments.

−68%Time to draft a medical response from initial queryMSL · trailing
+34%First-call resolution at the medical-information deskMI · trailing
−71%Median ICSR triage handle-time, spontaneous channelPV · trailing
12dAverage time to GA for a new module deploymentEng · median
0Compliance findings across 11 audits, last 18 monthsQA · cumulative
Pharma AI replaced four point-tools and one BPO contract. Our MSLs spend an extra hour a day with HCPs instead of writing memos. Sangeeta R. · VP Medical Affairs · Top-10 EU pharma
Plugs into your stack.No greenfield required.
Veeva CRMVeeva VaultArgus Safety Medidata RaveClinPlusSalesforce HCP SAP S/4 HANASnowflakeDatabricks PubMedEMA RegisterFDA OpenFDA SharePointM365Okta SSO
/ Get started

See it on
your SOPs.

A 30-minute working session with our medical and engineering leads. We'll bring a clean tenant; you bring three documents and a real question.

Book the session →
SESSION · DEMO REQUESTSCHEDULING
Tuesday · Mar 1414:00 IST
Wednesday · Mar 1510:30 GMT
Thursday · Mar 1609:00 PST
Friday · Mar 1715:00 CET
Hosted by · Dr. M. Nair · Dr. P. Joshi